Frequently Asked Questions
All FAQs
General
- What is the bank’s routing number?
- How is interest calculated?
- Do you offer paper checks?
- Can I deposit cash or checks?
- Do you place holds on check deposits?
- How quickly can I access funds after I deposit a check?
- Do you issue cashier’s checks or money orders?
- Can I withdraw money from an ATM?
- How can I receive a wire transfer?
- How do I adjust my transaction limits?
- What are the cutoff times for transactions?
- Where can I find more information about Online Banking?
- Do you offer corporate credit cards?
- Do you offer lockbox services?
- Do you integrate with Zelle?
- Is Grasshopper Bank FDIC Insured?
Cash Back Rewards
- How do I qualify for unlimited 1% cash back?
- What is considered a qualified purchase?
- How do I make a signature-based purchase?
- How do I redeem my cash back?
- How can I maximize my cash back rewards?
Innovator Business Checking
- Who can open an Innovator Business Checking account?
- What information is needed to open an account?
- Can I open multiple accounts for the same entity?
- Do you require a minimum opening deposit?
- Are there any fees or minimums?
- Will having a checking account increase my loan approval odds?
- When will I receive my debit card?
- Can I link an external account for transfers?
- Can I send/receive international wires?
- When will my application be approved?
- Can I connect my account to Venmo?
- What are my transaction limits?
- Is a credit check required?
Accelerator Checking
- Who can open an Accelerator Checking account?
- What information is needed to open an account?
- Do you require a minimum opening deposit?
- Are there any fees or minimums?
- When will I receive my debit card?
- Can I link an external account for transfers?
- Can I send/receive international wires?
- When will my application be approved?
- Can I connect my account to Venmo?
- What are my transaction limits?
- Is a credit check required?
Forward Checking
- What information is needed to open an account?
- Can I open multiple accounts for the same entity?
- Do you require a minimum opening deposit?
- When will my application be approved?
- Can I trace an incoming wire?
Legal & Compliance
- What is the bank’s policy on cryptocurrency?
- What activities are defined as prohibited or restricted?
- Can my investment fund target a prohibited industry?
- Can regulated entities qualify for approval?
- What legal documents do I need to verify my business?
- How can I show proof of my business name?
- How can I show proof of my entity’s address?
- How can I show proof of my entity’s owners(s), director(s) or member(s)?
- How can I show proof of my entity’s state registration?
- How can I show proof of my entity’s EIN?
Sponsor Financing
- How long does your transaction process take to execute?
- What is your target investment amount per deal?
- What are the typical characteristics you look for in a borrower?
- What type of sponsors do you work with?